MITHAA,FARIS,SALIM,MOHAMMED,AL,KAABI,,
Software Engineering
Profile summary
Software Engineering graduate with 1 year of experience in technical support, network administration, and academic instruction. Managed hardware maintenance and software configurations across hospital and college workstations to maintain system readiness. Facilitated classroom interactions and organized instructional resources while applying regulatory compliance standards to data processing tasks. Committed to technical accuracy and clear communication in collaborative environments.
Career highlights
Technical Infrastructure Support: Managed software installations, hardware maintenance, and system imaging across hospital and college workstations to ensure operational readiness and system security for end-users.
Network Configuration: Executed practical exercises in network configuration and connectivity while researching communication protocols to understand data transmission standards within local area networks.
Academic Coordination: Facilitated classroom interactions and organized instructional resources for faculty, while providing academic guidance to students to support their understanding of course materials.
Professional Certification: Obtained the Internet & Computing Core IC3 certification, validating foundational knowledge in computing, key applications, and living online.
Key skills
Professional experience
Contributed to the academic department at Al Buraimi University College, supporting the delivery of educational programs. Assisted faculty with student guidance, classroom preparation, and the monitoring of academic progress.
- Provided academic guidance to students to support their understanding of course materials.
- Prepared the educational environment by organizing classroom resources and instructional materials for daily sessions.
- Coordinated the assessment process by collecting and organizing student assignments for faculty review.
- Monitored student attendance and participation to ensure compliance with departmental standards.
Contributed to the sales department at Omantel, supporting the customer acquisition team. Responsibilities included direct outreach to potential clients to promote internet service packages and managing incoming service inquiries.
- Contacted potential customers to promote internet service plans and explain subscription benefits.
- Handled customer inquiries and addressed objections regarding service features to facilitate account sign-ups.
- Prepared daily reports on outreach activity and customer feedback for the sales team.
Contributed to the Oman Business Platform at the Ministry of Commerce, Industry & Investment Promotion. Supported the digital processing of commercial documentation and regulatory compliance tasks.
- Registered new business entities within the Oman Business Platform to ensure accurate data entry.
- Coordinated the licensing of economic activities by verifying application requirements and processing submissions.
Contributed to the Basics of Computer Networking course at Al Buraimi Vocational College. Supported the curriculum by studying fundamental network architectures, communication protocols, and data transfer mechanisms.
- Researched core communication protocols to understand data transmission standards.
- Completed practical exercises focused on computer network configurations and connectivity.
- Prepared technical summaries regarding data transfer processes within local area networks.
Contributed to the technical support team at Al Buraimi Vocational College, supporting the maintenance of network infrastructure and information security systems. Responsibilities included the physical setup of hardware and the deployment of software configurations.
- Installed and configured software applications across college workstations to ensure operational readiness.
- Coordinated the physical setup and installation of network devices and peripheral equipment.
- Prepared computer systems for deployment by performing disk formatting and system imaging.
Contributed to the IT department at Al Buraimi Hospital, supporting the maintenance of hardware and software systems. Assisted staff with technical issues to ensure operational continuity across the facility.
- Performed routine hardware maintenance and repairs on hospital workstations and peripheral devices.
- Managed software installations and updates to maintain system security and performance standards.
- Provided technical support to hospital employees to resolve hardware and software connectivity issues.
Contributed to academic instruction at Al Buraimi University, supporting the department by providing direct student assistance. Responsibilities included clarifying course concepts and facilitating student engagement during scheduled sessions.
- Supported students by explaining complex course topics and clarifying academic materials during office hours.
- Coordinated with faculty to prepare instructional resources and facilitate classroom interactions.
Education
3.6/4 GPA